Help CentreCare team manual

Finding your way around the dashboard

The menu, the overview page and what each section is for.

About 3 minutes to readkinto.you/help/care-team/finding-your-way

When you sign in you land on Overview. The menu on the left, under Your care workspace, takes you to every part of the dashboard. The page you’re on is highlighted, and its name is shown at the top next to Kinto / Care team.

The Overview page: the menu on the left, four tiles for Residents, Observations, Urgent and Concerning, and a list of recent observations.

The Overview page

  • Four tiles at the top: Residents, Observations, Urgent and Concerning. The last three count the recent observations shown on the page.
  • Recent Observations lists the latest 8 observations across the home. Select a resident’s name to open their profile, or View all → to open Observations.

What’s in the menu

Menu itemWhat it’s for
ResidentsFind a resident and open their profile. More
ObservationsEvery observation across the home, with filters. More
AlertsChanges Kinto has noticed that may need a look. More
MedicationsMedication schedules and the recent log. More
VitalsThe latest vital signs readings. More
IncidentsThe incident log. More
TasksCare tasks to do, in progress and done. More
FamilyFamily links, messages from relatives and planned visits. More
ReportsWeekly summaries for each resident. More
WearablesResidents’ wearable devices and consent. More
HandoversShift handover summaries. More
TeamOwners and admins only: who can use the workspace. More
SettingsYour account, password and two-factor authentication. More

At the bottom of the menu, Your account shows the email you’re signed in with, and Sign out signs you out. Kinto home ↗ at the top right opens the public Kinto website.

Dates and times are always shown in UK time, day first, for example 10 Oct, 16:14, whatever your computer is set to.

Ask Sarah

The round green chat button in the bottom right corner of every page opens Ask Sarah, the care team assistant. See Ask Sarah.

What your role lets you do

  • Owners, admins and carers can read and change care records (residents, medication rounds, observations, incidents, tasks and handovers) and use Ask Sarah.
  • Viewers see the same pages but can’t change anything. They see Read-only access at the top of every page, buttons such as Add Observation and Ack are hidden or greyed out, and the Ask Sarah button isn’t shown.
  • Team and Audit trail only appear in the menu for owners and admins.
A resident profile seen by a viewer, with a Read-only access badge at the top and no Add Observation button.
What a viewer sees: Read-only access at the top, and no Add Observation button.

On a tablet or phone

On a narrow screen the menu is hidden. Tap the menu button at the top left (Open navigation) to show it, and the cross (Close navigation) to hide it again.

The dashboard on a phone with the navigation menu open.

Still stuck, or spotted something that doesn’t match what you see? Email support@kinto.you and tell us which page you were on. Please don’t include residents’ personal or medical details.