Care team manual
Step-by-step help for nurses, carers and managers using the Kinto care team workspace at kinto.you. One task per page, so you can find what you need between rounds.
- Signing in with two-factor authentication2 minYour password, then a 6-digit code from your phone.
- Setting up two-factor authentication the first time5 minAccept your invitation, scan the QR code and save your recovery codes.
- Lost or new phone, recovery codes and resets4 minSign in with a recovery code, move to a new phone, or ask an admin for a reset.
- Finding your way around the dashboard3 minThe menu, the overview page and what each section is for.
- Residents and the resident profile4 minAdd and edit residents, their allergies, conditions, contacts and preferences, set them up in the Sarah app, and record when they leave.
- Recording and reviewing observations4 minLog what you notice, by typing or dictating, and review observations across the home.
- Alerts3 minWhat raises an alert, and how to acknowledge or dismiss one.
- Medications3 minRecord each dose on the medication round: given, refused, withheld, PRN and more.
- Vitals and NEWS24 minRecord a set of observations and act on its NEWS2 score.
- Incidents3 minReport an incident, then review, refer and close it with a full history.
- Care tasks2 minCreate, assign, complete, cancel and reopen care tasks.
- Shift handovers3 minDraft the handover, edit it, and sign it off as the outgoing and incoming shift.
- Weekly reports2 minGenerate a weekly summary for every resident.
- The family portal3 minApprove family links, reply to messages from relatives and see planned visits.
- Wearables2 minWhich residents have a wearable device, and recording consent.
- Ask Sarah, the care team assistant3 minWhat Sarah can answer for the care team, and how to use her safely.
- Managing your team (owners and admins)5 minInvite people, change roles, remove someone, reset two-factor authentication and check the audit trail.
- Your account and security settings3 minWhat’s in Settings, changing your password, recovery codes and keeping records safe.
- Troubleshooting sign-in4 minLocked out, code not accepted, session expired or invitation link not working.