Work through this list with your Kinto contact before your first shift with Kinto. Print it from the printable version of this guide.
Paperwork
- ☐ Contract and data processing agreement signed.
- ☐ DPIA completed or updated; privacy notice updated.
- ☐ Staff told about Kinto, including that Sarah is an AI and what she can’t do.
Accounts
- ☐ Owner signed in, two-factor authentication on, recovery codes stored safely.
- ☐ A second owner (or at least one admin) set up.
- ☐ All staff invited with the right role.
- ☐ Team page checked: everyone shows 2FA on (or 2FA not required for viewers).
- ☐ A plan for staff who lose their phone: who can reset two-factor out of hours.
Residents
- ☐ Resident list sent to Kinto securely and checked on the Residents page.
- ☐ Severe allergies showing correctly on each profile.
- ☐ Residents who’d like to use the app have agreed, and their app is set up.
Ways of working
- ☐ Agreed what staff record in Kinto (observations) and what stays in your existing systems (medicines administration, incidents, vitals, care plans).
- ☐ Agreed who checks Alerts each shift and what “acknowledge” means in your home.
- ☐ Agreed how handovers use Kinto’s summary alongside your usual handover.
- ☐ Everyone knows Kinto doesn’t monitor residents or call for help, and that emergencies follow your usual procedures and 999.
- ☐ Staff know where the Care team manual is, and printed copies are in the office.
- ☐ Everyone knows how to contact Kinto support: support@kinto.you.
Still stuck, or spotted something that doesn’t match what you see? Email support@kinto.you and tell us which page you were on. Please don’t include residents’ personal or medical details.