Before your team can sign in, the Kinto team sets up a few things with you. There’s no self-service sign-up for care homes, so we’ll do this together during onboarding.
| We set up | What we need from you |
|---|---|
| Your organisation | The name of your care home or group, as you want staff to see it (for example “Rosewood Gardens”). |
| Your first owner account | The name and work email of the person who will run Kinto day to day, usually the registered manager. We recommend naming a second owner too. |
| Residents’ records | A list of residents to add: name, preferred name, room, date of birth, and any conditions, allergies, emergency contacts and care plan summary you’d like in Kinto. See Adding residents. |
| Data protection paperwork | A signed contract including a data processing agreement, and your data protection impact assessment (DPIA). See Data protection basics. |
| Optional features | Whether you want early-warning checks, family links and wearable devices, and which residents they apply to. |
What you do
- Sign in as the owner and set up two-factor authentication. See Your first sign-in as the owner.
- Invite your team from the Team page. See Inviting your team.
- Help residents and families who want to use the app. See Getting residents and families onto the app.
- Work through the Go-live checklist.
Still stuck, or spotted something that doesn’t match what you see? Email support@kinto.you and tell us which page you were on. Please don’t include residents’ personal or medical details.