Chatting with Sarah is like sending text messages. You can type, or speak your message and let the phone write it down for you. Sarah can read her replies out loud.
Send a message
- Tap the Message Sarah… box at the bottom of the screen. The keyboard appears.
- Type your message, for example “Good morning, Sarah. It’s sunny here today.”
- Tap the round send button (an arrow) next to the box.
Speak instead of typing (dictation)
The small microphone button in the message box turns what you say into text. Nothing is sent until you check it and tap send.
- Tap the microphone button.
- The first time, your iPhone asks to use the microphone and speech recognition. Tap Allow for both.
- Speak your message clearly. Your words appear in the box.
- Tap the stop button when you’ve finished to keep the text, or the X to throw it away.
- Check the words, correct anything that’s wrong, then tap send.
Hear Sarah’s replies
Spoken replies are on when you first start: Sarah reads each reply aloud. The speaker button in the message box turns this on or off at any time. Turning it off stops her speaking straight away. You can also change it in Settings with Speak Sarah’s replies.
- To hear a reply again, tap the small play button under it.
- To copy a reply, touch and hold it, then tap Copy.
- Made a mistake in something you sent? Touch and hold your message and tap Edit. The conversation carries on from the edited message.
Start a new conversation, or go back to an old one
Sarah remembers what you’ve told her, and keeps your conversations so you can come back to them.
- To start afresh, tap the pencil button at the top right, then Start new conversation.
- To find an earlier conversation, tap the menu button (three lines) at the top left. Your Recent conversations are listed.
- Tap one, then Open conversation.
Changing conversation never deletes anything; it only clears a message you hadn’t sent yet. If Sarah is still replying you’ll be asked to wait, or to tap Cancel current reply.
Making things easier to see
- Kinto follows your iPhone’s text size. To make the words bigger, open Settings → Display & Brightness → Text Size and drag the slider.
- For even larger text, go to Settings → Accessibility → Display & Text Size → Larger Text.
- Kinto works with VoiceOver, for people who prefer to hear what’s on the screen.
Still stuck, or spotted something that doesn’t match what you see? Email support@kinto.you and tell us which page you were on. Please don’t include residents’ personal or medical details.