Signing out and deleting your account

Sign out

1. Open Settings and scroll to Account.
2. Tap Sign out. Kinto asks Sign out of Kinto?
3. Tap Sign out to confirm.

Your conversations stay saved to your account; only this phone’s copy is cleared. Sign back in at any time.

Delete your account

1. Open Settings, scroll to Account and tap Delete account.
2. Kinto asks Delete your account? Type your Password.
3. Tap Delete account.
4. If your account uses two-step verification, a Two-step verification code box appears. Type the code from your authenticator app (or a recovery code) and tap Delete account again.

The app’s data is wiped from your phone and you’re taken back to the sign-in screen. You can then uninstall the app.

If it doesn’t work

• A message that you’re the only owner, for example You’re the only owner of Rose Court. Transfer ownership before deleting your account.: your account is in charge of a care home or a family space. Another owner needs to be added first. Care home staff should ask another owner in their home, or email support@kinto.you.
• Please sign in again before deleting your account. Sign out, sign back in, and try again.
• Couldn’t delete your account. Please try again. Check your password and your internet connection.

No longer have the app?

You can delete your account on the Kinto website instead, at kinto.you/delete-account.